Support
We’re here to help.
Pick the right inbox below. Most product questions are answered in the FAQ; everything else routes straight to a human.
Product help
teamFunnels, slides, integrations, billing — anything in the Studio.
team@clipora.appSales
salesPlan questions, demos, custom contracts, agency onboarding, Enterprise.
sales@clipora.appSecurity
securityVulnerability reports, security questionnaires, DPA redlines.
security@clipora.appStatus & incidents
statusSubscribe to incident updates and post-mortems.
status@clipora.appPrivacy & GDPR
privacySubject-access requests, data deletion, retention questions.
privacy@clipora.appLegal
legalMSA, DPA addenda, sub-processor questions, compliance reviews.
legal@clipora.appResponse targets
SLAs by plan.
We aim to be faster than these targets, but they’re what you can expect on a bad day.
| Plan | Target |
|---|---|
| Free / Creator | 24-48h email response (business days) |
| Business | Priority queue, 12h email response |
| Agency | Priority queue, 8h email response, shared Slack on request |
| Enterprise | Dedicated CSM, SLA negotiated in your MSA |
Resources
Self-serve answers.
FAQ
Common answers across plans, features, integrations, and trust.
Learn morePricing
Compare every plan side-by-side, including the Stripe Connect fee.
Learn moreStatus
Live health of database, queue, jobs, and analytics ingestion.
Learn moreSecurity
Encryption, access control, audit log, sub-processors, retention.
Learn moreDPA
Counter-signed Data Processing Addendum within one business day.
Learn moreAccount deletion
Request full or data-only account deletion at any time.
Learn moreDeveloper API
REST endpoints, HMAC webhooks, scoped clp_* keys.
Learn moreIntegrations
Mailchimp, ConvertKit, Beehiiv, Stripe, and the rest.
Learn more